About Paper Star Lanterns
How do they work?
Your star will arrive flat packed. Simply open the star one point at a time and tie the two cords together to form a perfect star.
Each lantern comes with instructions and a demonstration video is available here.
The stars are designed to tie over a light source of your choice; either battery-operated fairy lights or a plug in pendant cord, both of which can be purchased separately on our website. Please use battery operated fairy lights only. We do not recommend plug-in fairy lights because of the heat output and potential contact with the star.
How are they made?
Each star light is handmade using high-quality paper and finished to a superior standard.
The production process is traditional and non-mechanized; each section is printed using time-honored methods. The perforations in the design are hand-punched, the tissue paper is cut and fixed in place by hand, and the star is assembled with geometric skill and accuracy.
The structural design of the lanterns is very clever. Don't be put off by the fact they are made from paper. They are very sturdy and the weighted paper is perfectly cut, pasted, and constructed.
Each star is carefully checked before being packaged. Please remember that these are handmade items and as such small inconsistencies in shade and design may be apparent. We like to think of them as unique!
How bright are they
That depends on the design. As a rule, the lighter the color of the paper, the brighter the light, e.g. white and ivory would give out more light than, say red or violet. Then you need to consider whether you select a design with tissue inserts or punched-out perforations. The perforations create a bright twinkly effect, and would give out more light than the tissue inserts. Starry White, Venus White, North Star White and Prosecco - (white paper, perforations) will give out the most light.
Are they safe?
It is important to ensure that the wattage of the light bulb does not exceed 40 watts – LED lamps between 1.5 to 5.5 watts are recommended. As they are made of paper, star lights should not be used with candles and should be kept away from naked flames.
Are they eco-friendly?
Our stars are hand-produced in small batches, typically reducing waste and energy consumption compared with mass production. This model limits overproduction and tightens quality control making the process more sustainable.
Vegetable dyes are considered more eco-friendly because they are derived from natural sources, are biodegradable and produce fewer harmful chemicals compared with synthetic dyes.
Our star lanterns are made from responsibly sourced paper, reducing the impact on ecosystems.
We strive to use recyclable packaging wherever possible and would encourage our customers to keep any packaging for future use.
Paper Star Lights are designed to last and if treated with TLC can be used again and again!
Product Care
How do I take care of my star?
Every star is a one-off creation entirely handmade from natural materials - take care when you open it, carefully following the instructions enclosed.
Your star can be folded flat and safely stored in its protective wrapper. Treat it gently and it will shine for many years!
If it gets dusty, wipe with a clean, dry cloth.
How long do they last?
For many years if you don't treat them mean! We have customers who have had their lanterns in daily use for years. They may get a bit dusty over time, but can be cleaned using a dry cloth. Some colours may fade a bit in direct sunlight over many years due to the use of natural pigments. However, hung indoors and according to the instructions, they really will last for years.
Please note that your lantern isn't suitable for wet weather conditions or for bathrooms as the steam will spoil the paper.
Shipping
How long does delivery take?
Orders placed will be fulfilled within 2 business days. Parcels will be sent USPS and will take 5-8 business days to arrive.
How much does shipping cost?
The price of shipping is $6.99. Orders over $75 will be free of charge.
Returns
Exchanges
Before placing an order please ensure that all items are suitable in terms of color and size. Measurements are provided for each product. Remember that our stars are all made by hand, including the screen-printing process, which can result in slight color variations.
You will receive a refund via the method of payment used to place the order as soon as the returned goods have arrived with us. Please note we are unable to refund shipping costs unless your item is defective.
I'd like to cancel my order
If you wish to cancel your order before despatch, we will arrange for a full refund of any payment taken. Please note – in order to provide good customer service, we despatch our products quickly (sometimes within an hour). If cancellation happens after despatch then you will be responsible for the cost of returning the products and refunds will be subject to our Refund Policy below.
Help, my star is damaged or faulty
We are sure that you will be delighted with your purchase! However, should your star be defective in any way, please contact us within 14 days with details of your order number and any relevant photographs and we will be happy to help. Once we have received the defective star, we will fully reimburse all costs, including postage.
Contact
Still have questions? We're here to help! Please email us at team@wearethatmoment.com, and we'll get back to you as soon as possible.